About Us and FAQs for booking parties at Michael's

We are at 4885 Southwestern Boulevard, Hamburg, NY 14075; minutes from the New York State Thruway Exit 57 and three miles west of the Buffalo Bills Stadium, same side of the road.  We are just fifteen minutes from Downtown Buffalo, twenty minutes from the Peace Bridge, and thirty minutes from the Northtowns. Click here for Directions.We have plenty of free parking surrounding our building. We also do full service, drop off and pick up catering!

Phone 716-649-4218  Fax 716-649-1402 or click here to "chat" or email us with us on our Contact Us Page

Banquet Office Email  office@michaelswny.com

Office hours are M-F 10am-6pm, but we can schedule later evening and Saturday and Sunday appointments, depending on the day's manager and party schedules. 

For room dimensions, click here to check out the room information page.

Michael's Banquet Facility opened its doors in late 1996 and has quickly become Western New York's favorite choice in banquet dining. We book private parties as well as act host to public brunches and dinners on holidays. One of our five rooms will be perfect for your wedding reception, or shower, or next family gathering. We are also able to accommodate corporate functions; whether you are looking to impress prospective clients, reward employees with a nice luncheon, bring together the company for a formal seminar / training session, or conduct interviews on a neutral site. Michael's can also offer your company on-site catering, and of course is available for holiday parties and retirement dinners.  Click here for our Banquet Menus.

We welcome you to invite your friends, family, and co-workers to dine and celebrate in Michael's Banquet Facility. Our facility will create the perfect atmosphere for your special day and our intimate foyer with dual staircases serves as a beautiful backdrop for group photographs. Click here to read "praise from past clients." We offer unlimited, free planning and consultations (phone, in person, chat or email).

Our experienced management staff will help you to define your ideas by explaining all of your menu options. We will help you plan, and will coordinate your needs while working with you to structure your function from start to finish. On the day of your event, you and your guests will receive efficient and friendly service focused on satisfying your palates with generous portions of exceptional quality. Joe Gargano Senior and his two sons, Joe and Mike, are Michael's original owner / operators; Stephanie Hostettler has worked at Michael's for 13 years, and was promoted 8 years ago to our Executive Banquet Coordinator; Cheri Gargano has been the Office Manager since 1998 and Erin Notartomas-Steiger was promoted from lead server to Assistant Manager late in 2011 after working here one full banquet season. Michael's is also lucky enough to still have our original head chef leading our kitchen staff, Executive Chef Pauline Ratchuk.


Banquet FAQs-  (for Wedding Reception FAQS click here)

What are the important things to focus on or consider while initially planning a party?

Date, location, price, menu variety, staffing, room size, contract requirements. Compatibility with important outside factors such as churches for weddings or speakers availability for meetings Review our menu and pricing, call the office for date availability and compatibility, come in for a personal consultation, meet with a trained banquet manager, tour and learn about our rooms, review our Contracts and ask us questions! We look forward to meeting you and are confident that we can impress you with our quality, quantity and service!

Do I have to bring in my own decorations, what linens are included in my price?

Our elegant decor is enough for most parties, however some people bring in additional items to personalize the room. Balloons are popular as are flowers. We do not allow confetti, glitter or tinsel of any kind. We also do not allow tape or tacking into our walls. Your linen table cloth and color linen napkins will help to bring color to the room, and we also offer centerpieces for no additional charge if you need them. We offer white and cream linen tablecloths and a rainbow of color linen napkins for parties ordering a full meal.

What is the difference between sit-down, family-style and buffet?

A sit-down meal is the most personal service with single plates served to each of your guests just like they would be served at a restaurant. Family-style is when the servers will bring a whole tray of food to each table. There may be 4-6 bowls or platters of food to be passed and shared. At an event with a buffet, the manager will welcome each table to stand in line at the buffet line where your guests will make their own choices between multiple cold and hot items.

Can I get a buffet for any amount of people?

No, as stated in our menu, there is a minimum of 30 adults for all buffets

What then can I serve my party of less than 30?

We suggest a sit-down meal with no more than 2 choices. You can serve all your guests the same meal, or offer them choices and seat them with color coded placecards that you bring in

I have children attending my party is there a special meal available for them?

If you choose a buffet, there is no special meal available but there is a discounted price. If you choose to serve sit-down, you can offer them a child plate (usually fingers and fries)

What is the difference between day and night-time prices and menus?

In order to choose a day-time menu, your party must be scheduled to eat at or before 1:00pm. If you are scheduled to eat later than 1:00pm, then you must choose from the night-time menus Night parties traditionally start after 4:30pm, if you wish to schedule your party to arrive between 2pm and 4pm, please call the office to get approval

How do I book a room at Michaels?

A deposit and signed Contract is due to confirm any party as a definite booking. The amount due depends on the room and the date being booked. Deposits can be made with cash or personal check. Deposits are early payments that go right towards your balance due and are not considered room rentals or extra monies due.

What type of parties can Michael's host?

Almost any type of party for 15-850 guests, and 1,000 for cocktail parties. For room dimensions, click here to check out the room information page.


Tell me more about your in-house sound-system?

Events with dancing are required to book Michael's Sound featuring a Jammin Sound DJ, click here to jump to their website  or you may rent the "in-house" sound equipment; no outside sound equipment will be allowed into the facility. Jammin Sound's owner Ben Chieffo will work directly with you to plan out your music list and dancing plans. A 4 hour package is our typical package and that is $575.00 for 2014 events and $700.00 for 2015 events. Five hour packages are also available, and a 3 hour package is available for non-wedding events. Other DJs are welcome, however a rental charge is due for use of the speakers and sound equipment. We do this to ensure that each our parties has the best quality sound and that another room's music does not filter between the walls. Click here for a brief description of "Michael's Sound." 


General Booking Information-

1. Michael's Banquet Facility will cater to your party with full tray service, no carts are used to serve or clear in your room. At least one floor-manager will be assigned to each room. This manager will be visible and attentive to your needs during your entire function, right up until the end. To insure that you and your guests are happy with your meal and service, the floor-manager will also greet and check each of the guest tables personally.

2. We are proud to offer functions our own, "in-house" sound system.

3. It is our policy to consider all prospective bookings as tentative until the date is confirmed with a member of our office staff. Prospects will be held for one (1) week. A function is not confirmed until a nonrefundable/nontransferable deposit is given and the required contract(s) have been signed. Deposits are accepted in cash or by personal check. Deposits are early payments that go right towards your balance due and are not considered room rentals or extra monies due.

4. Weekend and large weekday functions will be required to guarantee a minimum number of guests based on room assignment.

5. Prices and menu offerings are subject to change as outlined in our Michael's Contract.

6. Menu selections should be submitted prior to going to print with your invitations. An estimated count is due two (2) weeks before, one week before, and the final count is due three (3) days prior.

7. Full payment is required three (3) days prior to your function. A deposit and signed Contract is due to confirm any party as a definite booking. The amount due depends on the room and the date being booked. Your deposit is due in cash or by personal check. Your final balance is due 3 calendar days prior in cash or by certified bank check.

8. Prices in the menu do not include tax or our banquet charge. Please add banquet charge and then County sales tax to all prices.

9. Michael's Banquet Facility reserves the right to control and inspect all functions. The Facility maintains compliance with the New York State Liquor Authority's rules and cannot serve alcoholic beverages to any person under twenty-one years of age.

10. Alcohol and food items (outside of cakes and dessert trays) cannot be brought into the Facility under any circumstance.

Michael's Banquet Facility opened its doors in December of 1996; and since then, we have been offering menus that make any budget Sparkle! One of our five rooms is sure to be the perfect place for celebrating your yesterday; your anniversary or end-of-the-year banquet, your today; your wedding reception or business meeting; or even your tomorrow; your baby shower or retirement dinner.

Our experienced banquet coordinators will help you to define your ideas and will be there at every step to help you host the perfect banquet. Our office is open Monday through Friday 10am - 6pm, but we can also plan for later evening and Saturday and Sunday appointments depending on our party schedules. On the day of your event, you and your guests will receive efficient and friendly service focused on satisfying your palates with generous portions of exceptional quality.

Your friends, family, and co-workers are sure to be impressed when you invite them to dine and celebrate in our facility. Your staff, employees or clients will appreciate our central location and easy thruway access. Our managers and serving staff will work efficiently to get your guests served their meal right on time allowing your meeting or festivities to start according to your pre-planned timeline. We have lovely table centerpieces we can place out for you at no charge, or you may upgrade from our free choices starting at only $5.00 per table. We offer a rainbow of colored linen napkins that can match almost any theme or company color.

 Click here to learn even more about us and to read some details about booking events with us !

Some professional references we are happy to recommend and suggest are: 

 Invitations, etc. - Evenhouse Printing

 Cake and Cookies - Muscoreil's Fine Desserts and Cakes

 Photography - Priore Photography

 Videography - Phenomenon Events Photography and Video

 DJ services and uplighting - Jammin Sound DJ Professionals

 Photobooths - Phenomenon Events Photo / Video Booths

 Transportation - Status Limousine

 Hair and spa days - Corto's Salon and Spa

 Designer decorations - Creative Beginnings Planning & Decor

 Balloons and Balloon Hearts - Balloons Galore